Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,405.80 - $62,905.80
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Flexible pay options
Job Description
Hotel Management & Consulting, Inc. is a leading hospitality company dedicated to providing exceptional service and superior guest experiences. Located in Syracuse, NY, LivAway Suites is a well-established hotel known for its commitment to quality and guest satisfaction. The company prides itself on a culture that values performance, personal growth, and respect for work-life balance. By maintaining a small, efficient team of hospitality professionals, Hotel Management & Consulting fosters an environment where each team member can contribute meaningfully to the success and growth of the property. They emphasize equal opportunity and merit-based advancement to empower employees to thrive and progress... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Minimum of one years experience in hotel leadership
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Qualifications
- Minimum of one years experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts to ensure operational continuity
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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