Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $52,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Linden, NJ is part of a reputable chain of extended-stay hotels known for providing a comfortable, convenient, and affordable lodging experience. The brand is catered towards travelers who require accommodations for more extended periods, offering apartment-style rooms with home-like amenities. WoodSpring Suites is recognized for its commitment to quality service, cleanliness, and creating a welcoming environment for guests seeking both business and leisure stays. Located in Linden, NJ, this hotel attracts a diverse clientele, making it a vibrant workplace where hospitality and customer satisfaction are at the forefront of its mission.
The Assistant General Manager role ... Show More
The Assistant General Manager role ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in hotel leadership
- Ability to train and lead team members
- Proficient with property management systems
- Strong communication skills
- Capable of physical tasks including lifting up to 50 pounds
- Availability to work flexible hours including weekends and holidays
- Commitment to maintaining a drug-free workplace
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective oral and written communication skills
- Proactive problem-solving abilities
- Ability to handle multiple responsibilities
- Knowledge of emergency procedures
- Customer service oriented
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Lead staff huddles
- Provide hands-on support to ensure team achieves results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist in room inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts to ensure operational continuity
- Know and follow property emergency procedures
- Ensure security needs of property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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