Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Miramar, FL, is a leading extended-stay hotel brand known for its quality accommodations and customer-centric service. Operated by Hotel Management & Consulting, Inc., WoodSpring Suites provides a comfortable and affordable stay for business travelers, families, and guests requiring longer-term lodging. The hotel focuses on delivering exceptional guest experiences by maintaining high standards of cleanliness, safety, and hospitality. With a dedicated team committed to operational excellence, WoodSpring Suites is proud to foster a culture of respect, merit-based advancement, and balanced work-life integration. The company offers competitive salary packages and benefits to attract and retain talented hospitality professionals.Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year's experience in hotel leadership including front desk and back-of-house operations
- proficiency in computer skills
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- strong communication and interpersonal skills
- flexible availability to cover shifts as needed
- knowledge of property emergency procedures
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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