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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Paid Time Off
Employee assistance program
Daily Pay access
career growth

Job Description

WoodSpring Suites in Meridian, ID, is a part of the extended-stay hotel industry recognized for providing affordable, high-quality accommodations for business travelers and families alike. Operated by Hotel Management & Consulting, this location prides itself on offering comfortable, fully equipped suites designed to make guests feel at home during their extended stays. The property focuses on delivering a superior guest experience through its dedication to cleanliness, security, and friendly customer service, fostering a welcoming environment for all visitors.

Hotel Management & Consulting is currently seeking an enthusiastic and experienced Assistant General Manager to contribute to the leadership of this bu... Show More

Job Requirements

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports, postpaid outs, and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns swiftly
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property and build strong relationships
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures
  • Ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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