Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,500.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Paid Time Off
Employee assistance program
career growth
Daily Pay access

Job Description

Hotel Management & Consulting is a reputable company specializing in hotel operations and hospitality services. They are dedicated to delivering exceptional guest experiences and fostering a positive workplace culture. The company employs a dedicated team of hospitality professionals who work collaboratively to ensure each property under their management excels in service quality and operational efficiency. They emphasize performance-based culture where employee hard work is recognized and balanced with respect for personal life. The company offers equal employment opportunities and career advancement based on merit, promoting a diverse and inclusive work environment. Located in West Jordan, Utah, LivAway Suites is one... Show More

Job Requirements

  • Minimum of 1 years experience in hotel leadership
  • knowledge of front desk and back-of-house operations
  • ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns swiftly
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed
  • complete daily laundry duties and public space needs
  • be flexible to cover employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures
  • ensure security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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