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Pilot Companies LLC

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development

Job Description

The Assistant General Manager plays a pivotal role in supporting the General Manager to ensure the seamless operation of the hotel. This position is responsible for overseeing daily activities across multiple departments including front office, housekeeping, food and beverage, and maintenance. The Assistant General Manager ensures high standards of hospitality, safety, and operational efficiency are consistently maintained. By managing resources effectively and fostering a positive work environment, this role is critical in achieving the hotel’s financial goals and delivering exceptional guest experiences.

The hotel is a dynamic and customer-focused hospitality establishment where excellence is prioritized in every aspect o... Show More

Job Requirements

  • Bachelor’s degree in hospitality management, business administration, or a related field
  • Minimum of 3 years experience in hotel management or a similar hospitality leadership role
  • Proven knowledge of hotel operations including front office, housekeeping, and food and beverage management
  • Strong understanding of safety procedures and compliance standards
  • Demonstrated ability to manage food costs and implement yield management strategies

Job Qualifications

  • Bachelor’s degree in hospitality management, business administration, or a related field
  • Minimum of 3 years experience in hotel management or a similar hospitality leadership role
  • Proven knowledge of hotel operations including front office, housekeeping, and food and beverage management
  • Strong understanding of safety procedures and compliance standards
  • Demonstrated ability to manage food costs and implement yield management strategies
  • Experience in pre-opening hotel projects or new department launches preferred
  • Certification in hospitality management or related professional credentials preferred
  • Experience with hotel management software and property management systems preferred
  • Strong problem-solving skills with a track record of improving operational processes preferred
  • Previous experience working in a multi-unit or large-scale hotel environment preferred

Job Duties

  • Assist the General Manager in overseeing all hotel operations including front desk, housekeeping, food and beverage, and maintenance departments
  • Implement and monitor safety procedures to ensure compliance with health and safety regulations
  • Manage food costs and inventory control to optimize profitability without compromising quality
  • Lead pre-opening activities for new hotel properties or departments, ensuring all operational standards are met before launch
  • Analyze yield management data to adjust pricing strategies and maximize revenue
  • Identify operational problems and develop effective solutions to improve guest satisfaction and operational efficiency
  • Train, mentor, and supervise staff to maintain high performance and adherence to hospitality standards
  • Coordinate with vendors and suppliers to ensure timely delivery of goods and services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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