Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
LivAway Suites in Scarborough, ME, is a part of Hotel Management & Consulting, a company specializing in the hospitality industry. Known for its commitment to exceptional guest experiences and operational excellence, the company manages a collection of hotels and suites that emphasize quality service and a welcoming atmosphere. LivAway Suites itself offers comfortable accommodations aimed at both business and leisure travelers, providing a home-away-from-home environment with modern amenities and attentive customer service. The company prides itself on a performance-based culture that values hard work, respect for personal life, and equal opportunity for all employees. Employees are encouraged to grow within... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years' experience in hotel leadership
- proficiency with computer software related to hotel management
- ability to perform physical tasks like kneeling, squatting, standing, bending, and twisting for extended periods
- ability to lift push and pull up to 20lbs regularly and occasionally up to 50lbs
- strong communication skills
- ability to work flexible hours
- willingness to cover shifts as needed
- ability to handle emergency procedures
- commitment to guest satisfaction
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational abilities
- excellent time management skills
- problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support to ensure team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is guest ready by maintaining cleanliness
- address guest concerns promptly
- monitor and follow up on guest feedback
- suggest and sell amenities
- ensure guest and property security
- assign rooms to housekeeping
- assist General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property
- build relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives
- assist with housekeeping and laundry duties
- cover employee shifts as needed
- know and follow property emergency procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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