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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access

Job Description

LivAway Suites in Smyrna, TN, is a premier extended-stay hotel offering modern amenities and exceptional service to business travelers and families alike. Known for its commitment to guest satisfaction and community involvement, LivAway Suites is part of a leading hospitality brand that emphasizes comfort, convenience, and a welcoming atmosphere. The property features spacious suites, full kitchens, high-speed internet, and a variety of on-site facilities designed to enhance the guest experience. At LivAway Suites, guests enjoy a home-away-from-home environment combined with the professionalism and service standards expected from a top-tier hotel. The Smyrna location serves as a vital hub for visitors... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership
  • Proficient computer skills
  • Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • Effective oral and written communication skills
  • Strong team building skills
  • Excellent organizational, time management and problem-solving abilities

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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