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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Gainesville, FL, operated by Hotel Management & Consulting, Inc., is a well-established extended stay hotel brand known for providing comfortable and affordable accommodations tailored primarily for long-term guests. As part of a nationwide network of hotels, WoodSpring Suites has earned a reputation for its commitment to customer satisfaction, quality service, and operational excellence. The Gainesville location stands out by fostering a warm, welcoming environment for travelers, business professionals, and families who seek a home-like experience during their stay. This property emphasizes delivering outstanding guest service, maintaining high standards of cleanliness, and offering competitive amenities suited to the... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership
  • Proficient computer skills
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • Strong organizational and communication skills
  • Ability to work flexible hours including covering shifts
  • Understanding of hospitality operations and guest service standards

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure the team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high cleanliness standards
  • Swiftly address guest concerns and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping and daily laundry duties as needed
  • Cover employee shifts when necessary to ensure operational continuity
  • Know and follow property emergency procedures
  • Ensure security needs of property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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