Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program

Job Description

WoodSpring Suites is a reputable hotel brand known for providing extended stay accommodations with all the comforts of home. Located in Braker Lane, Texas, this WoodSpring Suites hotel operates under the umbrella of Hotel Management & Consulting, Inc., which is dedicated to delivering exceptional hospitality services. The company prides itself on maintaining a small, efficient, and performance-oriented team that values hard work, respect for personal life, and career advancement based on merit. WoodSpring Suites in Braker Lane offers a welcoming environment for guests seeking comfortable, affordable lodging coupled with convenient amenities and excellent customer service. This location is part of... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years experience in hotel leadership
  • knowledge of front desk and back-of-house operations
  • proficient computer skills
  • strong interpersonal and team leadership abilities
  • excellent problem-solving and organizational skills
  • ability to communicate effectively both orally and in writing
  • physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
  • ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure outstanding team results
  • post checks in property management system
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is guest ready by maintaining cleanliness and addressing guest concerns
  • monitor and follow up on guest feedback
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to housekeeping and assist General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives
  • assist with housekeeping and laundry duties as needed
  • cover employee shifts as needed
  • know and follow property emergency procedures
  • ensure security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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