Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Weekend Shifts
Benefits
competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Job Description
Arbor Lodging is a prominent hotel investment and management company with an expanding portfolio that spans the United States, Mexico, and the Caribbean. Established as a trusted partner in the hospitality industry, Arbor Lodging manages an array of properties under prestigious brands including Marriott, Hilton, Hyatt, and IHG. The company is distinguished by its proactive and holistic service ethos, which emphasizes creating an environment where every guest feels genuinely welcomed and supported throughout their stay. Arbor Lodging fosters a culture that is both people-focused and data-driven, committed to delivering measurable results that enhance both guest experiences and business performance.Show More
Job Requirements
- Minimum 2-year degree
- experience in a similar leadership role
- ability to work on weekends
- Hilton experience preferred
- ability to manage hotel in absence of General Manager
- physical capability to lift up to 40 lbs
- ability to bend, reach, or lift as necessary
- strong leadership skills
- excellent guest service orientation
- knowledge of financial management and hotel operations
Job Qualifications
- Be a leader and role model to all associates
- degree required - minimum 2-year degree
- Hilton experience is a big plus
- will be able to run hotel if General Manager is not onsite
- able to work on weekends
- experience in similar leadership role required
- ensure goals are met for all guest service-related measures
- maintains market share: hotel at natural rank or higher
- possess advanced knowledge of hotel disciplines including management of people and complex problems
- ability to lift up to 40 lbs with or without reasonable accommodation
- ability to bend, reach, or lift as required in this position
Job Duties
- Manages financial components of operations
- assists General Manager in day-to-day operations of the hotel
- maximizes financial performance and upholds quality standards of food and beverage and rooms departments
- maximizes room revenue by anticipating market shifts, developing, and monitoring annual business and marketing plans, and participating in property sales and marketing efforts
- assists with the development of a business plan and a budget that defines operational goals and profitability objectives
- builds relationships with guests and monitors satisfaction levels
- coordinates capital improvement projects to maintain or upgrade quality standards and property image, and to protect assets from neglect, damage, or deterioration
- manages and monitors the property profit and loss
- provides detailed explanations for profit and loss and forecasts variances
- aligns and drives all aspects of hotel performance towards the attainment of budgeted revenue, RevPAR index, house profit, flow through, guest satisfaction scores and quality assurance scores
- understands and applies accounting principles and ensures these are understood and applied correctly by the property controller
- assists with selection, training, counseling, and motivating hourly associates
- assists in monitoring the expenses of each departmental budget except sales and maintenance
- participates in the development of the hotel expense budget
- assists hotel management and sales teams with implementation and execution of revenue programs to ensure occupancy, average daily rate, and RevPAR objectives are met
- balances hotel books at the end of each period
- prepares audit reports for the end of period
- sends end of period reports to corporate on the due date
- works with individual vendors making sure services and invoices match and getting the best price for supplies
- assists in the maintenance of the key control program
- ensures security needs of the property and guests are met
- ensures effective departmental communication and information through logs, meetings
- additional tasks may be assigned as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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