Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,500.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

Hotel Management & Consulting, Inc. is a reputable hospitality company specializing in hotel management and consulting services. With a focus on improving operational efficiency and guest satisfaction, the company partners with various hotel properties to enhance their performance and achieve high standards in service and profitability. Located in West Jordan, Utah, LivAway Suites is one of the company’s well-known properties, offering a welcoming atmosphere for travelers and guests. LivAway Suites prides itself on delivering exceptional hospitality experiences, supported by a dedicated team committed to maintaining excellence in guest services and facility management.

The role of Assistant General Manager at L... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management and problem-solving abilities
  • Effective oral and written communication skills
  • Physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
  • Ability to lift, push or pull up to 20 pounds regularly and occasionally up to 50 pounds

Job Qualifications

  • Minimum of 1 year experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in property management system
  • Complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns promptly
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping and assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Build strong relationships with competitive properties, local organizations and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping and laundry duties as needed
  • Cover employee shifts to ensure operational continuity
  • Know and follow property emergency procedures and ensure security needs of property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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