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Pilot Companies LLC

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
performance bonuses
Employee Discounts

Job Description

The Assistant General Manager position is a key leadership role within a hotel, contributing significantly to the smooth operation and overall success of the establishment. Typically employed in full-time roles within the hospitality industry, Assistant General Managers work closely under the guidance of the General Manager to oversee multiple departments, ensuring both operational excellence and the highest quality of guest services. This role is essential in maintaining the balance between operational efficiency, safety, and guest satisfaction, while also playing an instrumental part in revenue management and strategic planning.

Hotels, as service-driven businesses, rely heavily on effective management to uphold the... Show More

Job Requirements

  • Bachelor’s degree in hospitality management, business administration, or a related field
  • Minimum of 3 years experience in hotel management or a similar hospitality leadership role
  • Proven knowledge of hotel operations including front office, housekeeping, and food and beverage management
  • Strong understanding of safety procedures and compliance standards
  • Demonstrated ability to manage food costs and implement yield management strategies

Job Qualifications

  • Bachelor’s degree in hospitality management, business administration, or a related field
  • Minimum of 3 years experience in hotel management or a similar hospitality leadership role
  • Proven knowledge of hotel operations including front office, housekeeping, and food and beverage management
  • Strong understanding of safety procedures and compliance standards
  • Demonstrated ability to manage food costs and implement yield management strategies
  • Experience in pre-opening hotel projects or new department launches
  • Certification in hospitality management or related professional credentials
  • Experience with hotel management software and property management systems
  • Strong problem-solving skills with a track record of improving operational processes
  • Previous experience working in a multi-unit or large-scale hotel environment

Job Duties

  • Assist the General Manager in overseeing all hotel operations including front desk, housekeeping, food and beverage, and maintenance departments
  • Implement and monitor safety procedures to ensure compliance with health and safety regulations
  • Manage food costs and inventory control to optimize profitability without compromising quality
  • Lead pre-opening activities for new hotel properties or departments, ensuring all operational standards are met before launch
  • Analyze yield management data to adjust pricing strategies and maximize revenue
  • Identify operational problems and develop effective solutions to improve guest satisfaction and operational efficiency
  • Train, mentor, and supervise staff to maintain high performance and adherence to hospitality standards
  • Coordinate with vendors and suppliers to ensure timely delivery of goods and services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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