Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $21.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
StudioRes in Memphis, TN, operated by Hotel Management & Consulting, Inc., is a dynamic hospitality establishment committed to delivering exceptional guest experiences while fostering a supportive and performance-based work environment. As a reputable player in the hotel management and consulting industry, StudioRes emphasizes operational excellence and team collaboration. We pride ourselves on creating a culture where hard work is balanced by respect for personal life, promoting equal opportunities for advancement based on merit, and maintaining a small, efficient team of dedicated hospitality professionals.
The Assistant General Manager role at StudioRes is a critical leadership position designed for a motivated in... Show More
The Assistant General Manager role at StudioRes is a critical leadership position designed for a motivated in... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs, and receipts
- Ensure the hotel is always guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping
- Assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Ensure security needs of property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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