Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $102,336.00 - $146,224.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Tuition Reimbursement
Bonuses
Job Description
Sunrise Senior Living is a renowned leader in the senior living industry, committed to providing exceptional and personalized care experiences to seniors. This respected organization has earned the Great Place to Work certification for the eighth time, reflecting its outstanding workplace culture and dedication to employee satisfaction. Sunrise Senior Living operates a network of senior living communities designed to empower residents to live longer, healthier, and happier lives. They focus on fostering meaningful relationships not just among residents but also with their families and team members, creating a supportive and compassionate environment that values the sacredness of human life.Show More
Job Requirements
- Passion for working with seniors
- prior luxury hospitality leadership experience required
- college degree preferred and may be required per state or province requirements
- previous management experience including hiring, coaching, performance management, supervision, and discipline
- demonstrated success in managing operating expenses
- ability to handle multiple priorities effectively
- ability to delegate assignments appropriately
- excellent written and verbal communication skills including small group facilitation
- proficient organizational and time management skills
- demonstrates good judgment, problem solving, and decision-making skills
- proficient in computer skills, Microsoft Office, and Sunrise applications
- must meet Sunrise vehicle safety and regulatory requirements if applicable
- ability to work weekends, evenings, and flexible hours during peak service periods
Job Qualifications
- Passion for working with seniors
- prior luxury hospitality leadership experience
- college degree preferred
- previous management experience including hiring, coaching, and performance management
- demonstrated success managing operating expenses
- ability to handle multiple priorities effectively
- excellent written and verbal communication skills including small group facilitation
- proficient organizational and time management skills
- good judgment, problem-solving, and decision-making skills
- proficient computer skills including Microsoft Office and Sunrise applications
- ability to work flexible hours including weekends and evenings
Job Duties
- Communicate a clear customer-focused vision based upon resident experience
- model a strong belief in mission, vision, and purpose
- provide support to the General Manager by following through on community goals and assignments
- commit to the training requirements of Sunrise University
- identify development opportunities and build relationships for growth
- lead and oversee food and beverage operations ensuring quality and financial performance
- manage concierge, security, and housekeeping teams
- oversee resident programming and engaging activities
- recruit, train, coach, and develop department leaders and staff
- address resident needs and concerns promptly
- act as General Manager in their absence
- maintain proactive communication with residents
- ensure quality care and service delivery
- develop and enforce corrective actions based on quality reviews
- ensure compliance with all regulations and safety procedures
- assist in achieving financial targets and managing budgets
- support sales and marketing efforts
- resolve customer concerns and participate in resident council meetings
- exceed performance goals consistently
- support team conflict resolution and maintain high performance standards
- prioritize tasks, manage meetings efficiently, and communicate priorities effectively
- comply with regulations and maintain proactive decision-making
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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