Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $24.75
Work Schedule
Standard Hours
Benefits
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals
Travel Discounts
entertainment discounts
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D insurance
supplemental life insurance
voluntary insurance options
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program
Dependent care FSA
Job Description
Brandt Hospitality is a respected leader in the hospitality industry known for its commitment to delivering exceptional guest experiences across its portfolio of hotels. As a premier hotel management company, Brandt Hospitality fosters a culture of excellence, innovation, and community engagement. With a strong emphasis on both operational performance and team development, Brandt Hospitality seeks to create memorable environments for guests while supporting the professional growth of its associates.
The Assistant General Manager position at one of Brandt Hospitality's hotels offers a dynamic leadership opportunity aimed at advancing the operational success and guest satisfaction of the property. This ... Show More
The Assistant General Manager position at one of Brandt Hospitality's hotels offers a dynamic leadership opportunity aimed at advancing the operational success and guest satisfaction of the property. This ... Show More
Job Requirements
- Associate's degree in Hotel/Restaurant Management, Business Administration, or related field
- Minimum two to four years of experience in the hospitality industry
- Prior supervisory or management experience
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple departments and coordinate cross-functional teams
- Proficient in budget development, forecasting, and financial analysis
- Knowledge of hospitality industry standards and guest service protocols
- Capability to handle guest complaints and requests professionally
- Experience with hiring, training, and employee development
- Ability to work under pressure in a fast-paced environment
- Strong organizational and multitasking skills
- Familiarity with sales processes and revenue management
- Capacity to analyze complex information and make informed decisions
- Demonstrated problem-solving and conflict resolution skills
Job Qualifications
- Associate's Degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree required
- Two to four years' experience in hospitality industry required
- Previous supervisory experience required
- Previous hotel brand experience preferred
- Possess advanced knowledge of hospitality industry and business management fields
- Lead and be a role model for all team members
- Basic to advanced knowledge of budget development and analysis and monthly financial analysis
- Able to assess/evaluate team member performance in a fair and consistent manner
- Able to make decisions with only general policies and procedures available for guidance
- Able to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
- Able to work in a fast-paced environment
- Able to prioritize, organize, and manage multiple tasks
- Knowledge of sales process, client base, and general market knowledge
- Knowledge of revenue management and able to successfully forecast business on both short-term and long-term basis
Job Duties
- Drive Brandt Hospitality culture personifying it in daily interactions with both guests and associates
- Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Brandt Hospitality culture
- Ensure all departments are profitable and maintain strong working relationships
- Delegate authority and assign responsibility to reporting managers and supervisors and supervise work activities of their departments
- Ensure direct report team members receive proper training for each position, including safety training and standard operating procedures
- Conduct regular department meetings
- Assist with human resources functions of reporting departments by controlling turnover, motivating employees, focusing on employee development and retention
- Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance
- Assist with the sourcing, interviewing, onboarding, culture training and ongoing development of each department, with a focus on team member satisfaction, productivity, and guest satisfaction
- Respond to guest requests and complaints timely, efficiently, appropriately and in an approachable manner
- Assist in creating and ensuring a realistic and attainable strategic business plan that defines operational goals and profitability objectives
- Participate in the sales efforts and processes at the hotel, when required
- Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
- Assist the General Manager with budget, forecasting, and P&L critique, as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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