Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $24.75
Work Schedule
Standard Hours
Benefits
PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary options – critical illness/accident/hospital indemnity/short term disability/legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA
Job Description
This hospitality establishment operates within the hotel industry, committed to providing an exceptional guest experience while maintaining high standards of operational efficiency and profitability. Known for its emphasis on strong brand values and community engagement, the hotel fosters a culture that invigorates both guests and staff, positioning itself as a leader in its local market. The company prioritizes teamwork, professional development, and a customer-centric approach to hospitality, ensuring that every visitor enjoys a uniquely memorable stay. As part of its core philosophy, the hotel integrates rigorous standards for service excellence and operational excellence across all departments, including housekeeping, maintenance, sales,... Show More
Job Requirements
- Associate’s degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree required
- Or equivalent combination of education and experience
- Two to four years’ experience in hospitality industry required
- Previous supervisory experience required
- Basic to advanced knowledge of budget development and analysis and monthly financial analysis
- Able to make decisions with only general policies and procedures available for guidance
- Able to work in a fast-paced environment
- Able to prioritize, organize, and manage multiple tasks
- Knowledge of sales process, client base, and general market knowledge
- Knowledge of revenue management and able to successfully forecast business on both short-term and long-term basis
Job Qualifications
- Associate’s degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree required
- Or equivalent combination of education and experience
- Two to four years’ experience in hospitality industry required
- Previous supervisory experience required
- Previous hotel ‘brand’ experience preferred
- Possess advanced knowledge of hospitality industry and business management fields
- Lead and be a role model for all team members
- Basic to advanced knowledge of budget development and analysis and monthly financial analysis
- Able to assess/evaluate team member performance in a fair and consistent manner
- Able to make decisions with only general policies and procedures available for guidance
- Able to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
- Able to work in a fast-paced environment
- Able to prioritize, organize, and manage multiple tasks
- Knowledge of sales process, client base, and general market knowledge
- Knowledge of revenue management and able to successfully forecast business on both short-term and long-term basis
Job Duties
- Drive Brandt Hospitality culture personifying it in daily interactions with both guests and associates
- Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Brandt Hospitality culture
- Ensure all departments are profitable and maintain strong working relationships
- Delegate authority and assign responsibility to reporting managers and supervisors and supervise work activities of their departments
- Ensure direct report team members receive proper training for each position, including safety training and standard operating procedures
- Conduct regular department meetings
- Assist with human resources functions of reporting departments by controlling turnover, motivating employees, focusing on employee development and retention
- Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance
- Assist with the sourcing, interviewing, onboarding, culture training and ongoing development of each department, with a focus on team member satisfaction, productivity, and guest satisfaction
- Respond to guest requests and complaints timely, efficiently, appropriately and in an approachable manner
- Assist in creating and ensuring a realistic and attainable strategic business plan that defines operational goals and profitability objectives
- Participate in the sales efforts and processes at the hotel, when required
- Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
- Assist the General Manager with budget, forecasting, and P&L critique, as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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