Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.25 - $24.75
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Work Schedule

Standard Hours
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Benefits

PTO with immediate accrual
Access 50% of your wages prior to payday
Discount program for car rentals, travel, entertainment, etc.
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA

Job Description

Brandt Hospitality is a renowned hotel management company dedicated to delivering exceptional guest experiences and driving operational excellence across its portfolio of properties. Known for its strong brand culture and commitment to quality, Brandt Hospitality has garnered a reputation for fostering a positive work environment where employees are empowered to grow professionally and contribute meaningfully to the hospitality industry. The company emphasizes the importance of leadership, innovation, and community engagement, making it a sought-after employer within the hotel management sector.

We are currently seeking a proactive and dynamic Assistant General Manager to join our team. This role is pivotal ... Show More

Job Requirements

  • Associate's degree in hotel/restaurant management, business administration, or management or similar degree
  • Two to four years' experience in hospitality industry
  • Previous supervisory experience
  • Ability to lead and motivate teams
  • Strong communication and interpersonal skills
  • Proficiency in budget development and financial analysis
  • Ability to make decisions using general policies and procedures
  • Capacity to analyze complex information and develop new approaches
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and multitasking skills
  • Knowledge of sales processes and client management
  • Understanding of revenue management and forecasting

Job Qualifications

  • Associate's degree in hotel/restaurant management, business administration, or management or similar degree required
  • Or equivalent combination of education and experience
  • Two to four years' experience in hospitality industry required
  • Previous supervisory experience required
  • Previous hotel brand experience preferred
  • Possess advanced knowledge of hospitality industry and business management fields
  • Lead and be a role model for all team members
  • Basic to advanced knowledge of budget development and analysis and monthly financial analysis
  • Able to assess/evaluate team member performance in a fair and consistent manner
  • Able to make decisions with only general policies and procedures available for guidance
  • Able to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
  • Able to work in a fast-paced environment
  • Able to prioritize, organize, and manage multiple tasks
  • Knowledge of sales process, client base, and general market knowledge
  • Knowledge of revenue management and able to successfully forecast business on both short-term and long-term basis

Job Duties

  • Drive Brandt Hospitality culture personifying it in daily interactions with both guests and associates
  • Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Brandt Hospitality culture
  • Ensure all departments are profitable and maintain strong working relationships
  • Delegate authority and assign responsibility to reporting managers and supervisors and supervise work activities of their departments
  • Ensure direct report team members receive proper training for each position, including safety training and standard operating procedures
  • Conduct regular department meetings
  • Assist with human resources functions of reporting departments by controlling turnover, motivating employees, focusing on employee development and retention
  • Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance
  • Assist with the sourcing, interviewing, onboarding, culture training and ongoing development of each department, with a focus on team member satisfaction, productivity, and guest satisfaction
  • Respond to guest requests and complaints timely, efficiently, appropriately and in an approachable manner
  • Assist in creating and ensuring a realistic and attainable strategic business plan that defines operational goals and profitability objectives
  • Participate in the sales efforts and processes at the hotel, when required
  • Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
  • Assist the General Manager with budget, forecasting, and P&L critique, as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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