Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,500.00 - $74,500.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
no late nights
weekly pay
competitive health insurance
Dental Insurance
Vision Insurance
Pet insurance
accident insurance
Employer-paid short term disability
Life insurance
401k
Roth 401k
Unlimited telehealth program
Paid vacation
Paid sick time
Paid holidays
Paid community volunteer time
100% paid meal benefits
Field trips
community engagement
Personal growth
professional growth
Advancement opportunities
Unlimited dance parties
Job Description
Snooze is a pioneering restaurant brand renowned for revolutionizing the brunch scene with its innovative approach to breakfast. As one of the original leaders in the brunch industry, Snooze has consistently pushed boundaries by blending culinary creativity with exceptional hospitality. The company prides itself on fostering a workplace culture where employees, affectionately known as Snoozers, bring their authentic selves every day. This genuine passion and commitment to radical hospitality enable Snooze to deliver an outstanding experience to its guests. The establishment emphasizes responsibly sourced ingredients, including cage-free eggs and products devoid of added hormones or antibiotics, reflecting a strong commitment... Show More
Job Requirements
- Must be 21 years of age and authorized to work in the United States
- have 2+ years of restaurant management experience
- possess excellent basic math skills and can operate a Point of Sale system and conduct basic cash management
- have managed scheduling, payroll, inventory, and cost control systems
- obtain food safety certifications and be up-to-date on all regulatory requirements
- must be able to communicate and understand the predominant language(s) of the restaurant's trade area
- be able to work in a standing position for long periods of time (up to 10 hours)
- must have the stamina to work 45 to 55 hours per week
Job Qualifications
- Have 2+ years of restaurant management experience
- possess excellent basic math skills
- able to operate a Point of Sale system
- experienced in managing scheduling, payroll, inventory, and cost control systems
- have food safety certifications
- strong communication and coaching skills
- agile problem-solving abilities
- ability to pivot between Front of House and Heart of House operations
- knowledgeable about health, safety, labor, and food handling regulations
Job Duties
- Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations
- ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service
- demonstrate expert knowledge of Snooze's recipes and Food & Beverage Doctrine, leading the team in consistent, accurate execution of all menu items across every shift
- continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze's standards for taste, presentation, and temperature
- execute daily systems and checklists put in place to ensure recipe adherence and safety & sanitation including but not limited to Snooze's Tasting Buddy, Sanitation Checks, and Quality Checks
- be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products
- maintain comprehensive understanding of the Point of Sale (POS) system and how to administer discounts and comps
- control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures
- resolve escalated Guest concerns quickly, kindly, and professionally
- update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and verbal communication
- manage the flow of service during shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers while keeping operational goals and objectives top of mind
- monitor and evaluate Snoozer performance and lead in-the-moment coaching conversations as it relates to the Guest experience and food quality
- open and close the restaurant following Snooze's "Open to Close" guidelines
- conduct, monitor, and schedule hourly Snoozer training and support development of cross-training
- verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance
- operate with a high level of integrity and leadership presence delivering on the Snooze Leadership Principles
- support execution of local marketing initiatives, Snooze Catering and after-hours events on and offsite
- partner with GM to implement local marketing, community engagement, and sales initiatives
- drive Snooze's Impact initiatives by engaging Snoozers at all levels and leading the Change Maker program, fostering a culture of community involvement and sustainability through hands-on participation and advocacy
- bring strong leadership to both Front of House and Heart of House operations with the ability to support across all areas of the restaurant
- lead a schedule that splits your work week between FOH and HOH leadership shifts
- partner with the General Manager to lead disciplinary actions, performance reviews, and strategic Snoozer development
- assist the General Manager and Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, performance reviews and schedules
- maintain Snooze standards in terms of employment, including interviewing, hiring, training, reviewing, evaluating and terminating based upon company policy
- schedule labor by anticipating sales while ensuring all hourly Snooze are filled and labor cost objectives are met
- play a pivotal role in recruiting, hiring, and onboarding top-tier talent, leading training initiatives, and contributing to high-level strategic planning to drive operational excellence and long-term growth
- support the GM in overseeing daily financial operations, ensuring effective management of budgets and adherence to P&L targets across all shifts
- analyze sales trends, control costs, and implement strategies to optimize profitability and reduce waste
- assist with weekly payroll and accounts payable, ensuring accuracy and timely submission
- supports in a General Manager capacity when GM is unavailable, stepping confidently into full operational ownership
- coach Assistant Managers, Supervisors, Shift Leads and high-potential Snoozers to support development and career path
- ensure compliance with health, safety, labor, and food handling regulations
- help to create a fun, safe and rewarding work environment for all Snoozers
- other tasks, duties, and responsibilities as assigned to meet Snooze's business and operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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