Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
Comfort Suites in Redmond, Oregon, is a well-established hotel conveniently located near the Redmond airport, the county fairgrounds, Cascade Village shopping center, and a variety of restaurants. As part of the Resolute Road Hospitality family, a national third-party hospitality management company, Comfort Suites offers an excellent opportunity for individuals interested in starting or advancing their careers in the hospitality industry. Resolute Road Hospitality is known for its dynamic work environment, with a strong emphasis on growth and professional development. Employees at Comfort Suites benefit from joining a supportive leadership team dedicated to helping each team member reach their full potential.Show More
Job Requirements
- TIPS (Training for Intervention Procedures) certification or must be obtained prior to employment
- Associate degree in Hotel/Restaurant Management, Business Administration or Management or equivalent combination of education and experience
- Two to four years' experience in hospitality industry
- Previous supervisory experience
- Ability to proficiently speak, read, write and comprehend the English language
- Ability to work independently with minimal supervision
- Willingness to work varying schedules including nights, weekends, holidays and travel
- Ability to prioritize, organize and manage multiple tasks
Job Qualifications
- TIPS (Training for Intervention Procedures) certification or must be obtained prior to employment
- Associate degree in Hotel/Restaurant Management, Business Administration, or Management or equivalent education and experience
- Two to four years' experience in hospitality industry required, five to seven years preferred
- Previous supervisory experience required
- Previous hotel brand experience preferred
- Advanced knowledge of hospitality industry and business management
- Knowledge of labor analysis and monthly financial analysis
- Knowledge of sales process, client base, and general market
- Knowledge of revenue management and ability to forecast business short and long term
- Proficient in English including speaking, reading, writing and comprehension
- Strong written and verbal communication skills
- Proficient computer skills including MS Office and brand operating systems preferred
- Ability to work independently and as part of a team
- Leadership and performance evaluation skills
- Ability to study, analyze, and interpret complex information
- Ability to work in fast paced environment
- Ability to prioritize, organize, and manage multiple tasks
Job Duties
- Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Resolute Road Hospitality's culture
- Ensure all departments are profitable and maintain strong working relationships
- Delegate authority and assign responsibility to reporting managers and supervisors
- Supervise work activities of department staff
- Ensure direct report staff receive proper training including safety and standard operating procedures
- Conduct regular department meetings
- Manage human resources functions such as controlling turnover, motivating employees, focusing on employee development and retention
- Respond to guest and employee requests and complaints timely and courteously
- Manage sourcing, interviewing, culture training and ongoing development of each department
- Prepare weekly schedules
- Assist in creating and ensuring a realistic and attainable strategic business plan
- Participate in hotel sales efforts when required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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