Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $77,093.00 - $96,366.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401K options
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Performance-based bonus eligibility
Job Description
The Waymark Chattanooga is a prestigious new addition to the Hilton Tapestry Collection, marking a significant milestone in hospitality within the Chattanooga area. As a newly established hotel brand recognized for its unique approach to comfort and style, The Waymark Chattanooga offers a blend of local charm and modern luxury designed to create an exceptional guest experience. Positioned within the larger network of Hilton, the hotel benefits from a globally recognized reputation and comprehensive operational support while maintaining an independent spirit that caters specifically to the tastes and preferences of its guests. This hotel emphasizes high-quality service, personalized attention to... Show More
Job Requirements
- Minimum 3–5 years of hospitality management experience
- Strong leadership skills
- Excellent communication skills
- Proven guest satisfaction record
- Knowledge of hotel operations and budgets
- Ability to work flexible hours
- Willingness to cover front desk shifts
- Understanding of safety and compliance regulations
Job Qualifications
- Minimum 3–5 years of hospitality management experience, preferably in a hotel environment
- Strong leadership and team development skills
- Excellent communication, interpersonal, and organizational abilities
- Proven track record in guest satisfaction and employee engagement
- Knowledge of hotel operations, budgets, and financial reporting
- Ability to work flexible hours, including nights, weekends, and holidays
Job Duties
- Ensures that all brand standards are being maintained in each area of the property
- Oversees the operation of all hotel property departments
- Maintains current licenses and permits as prescribed by local, state, and federal agencies
- Provides a safe working environment in compliance with OSHA/MSDS
- Ensures compliance with all corporate accounting procedures
- Covers front desk shifts as needed
- Ensures each department has accurate and complete inventory and all supplies are maintained
- Assists and approves department managers’ scheduling against guest and hours/occupied room goals
- Assists team supervisors and managers with constructive coaching and counseling
- Ensures top tier guest satisfaction scores and formulate strategies for improvement when needed
- Provides excellent customer service by being readily available/approachable for all guests
- Assists managers in proactive hiring and ensures appropriate staffing levels in all areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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