Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
career growth
Job Description
WoodSpring Suites in West Palm Beach, FL is a prominent extended-stay hotel that caters to business travelers, families, and individuals seeking comfortable, affordable accommodation with a home-like atmosphere. Operated under the brand of WoodSpring Suites, this hotel focuses on providing guests with a welcoming environment, essential amenities, and excellent customer service to make every stay a pleasant experience. The company, known for its commitment to quality hospitality, offers a performance-based culture that values hard work, respect for personal life, and growth opportunities within the hospitality industry. It prides itself on having a small, efficient team of professionals dedicated to enhancing... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness
- Swiftly address any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed
- Complete daily laundry duties and public space needs
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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