Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $63,713.32 - $79,641.65
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Performance-based bonus eligibility

Job Description

Concord Hotels & Resorts is a renowned hospitality company dedicated to providing exceptional guest experiences through quality service and exceptional operational standards. With a strong commitment to inclusivity and a supportive team culture, Concord fosters a workplace where employees thrive and grow. The company prioritizes its five cornerstones of Quality, Integrity, Community, Profitability, and FUN, creating an environment that encourages professional and personal development.

The position of Assistant General Manager at Concord Hotels & Resorts is a pivotal role designed to support the overall operation of the hotel property. The Assistant General Manager works closely with the General Mana... Show More

Job Requirements

  • minimum 3-5 years of hospitality management experience, preferably in a hotel environment
  • strong leadership and team development skills
  • excellent communication, interpersonal, and organizational abilities
  • proven track record in guest satisfaction and employee engagement
  • knowledge of hotel operations, budgets, and financial reporting
  • ability to work flexible hours, including nights, weekends, and holidays

Job Qualifications

  • minimum 3-5 years of hospitality management experience, preferably in a hotel environment
  • strong leadership and team development skills
  • excellent communication, interpersonal, and organizational abilities
  • proven track record in guest satisfaction and employee engagement
  • knowledge of hotel operations, budgets, and financial reporting
  • ability to work flexible hours, including nights, weekends, and holidays

Job Duties

  • ensures that all brand standards are being maintained in each area of the property
  • oversees the operation of all hotel property departments
  • maintains current licenses and permits as prescribed by local, state, and federal agencies
  • provides a safe working environment in compliance with OSHA/MSDS
  • ensures compliance with all corporate accounting procedures
  • covers front desk shifts as needed
  • ensures each department has accurate and complete inventory and all supplies are maintained
  • assists and approves department managers' scheduling against guest and hours/occupied room goals
  • assists team supervisors and managers with constructive coaching and counseling
  • focuses on guest satisfaction scores and strategies for improvement
  • provides excellent customer service by being readily available/approachable for all guests
  • assists managers in proactive hiring and ensures appropriate staffing levels in all areas

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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