Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $24.25
Work Schedule
Flexible
Weekend Shifts
Benefits
fun work environment
flexible scheduling
Learning from experienced leaders
Professional growth opportunities
Scholarship Opportunities
competitive pay
Job Description
Chick-fil-A is a leading fast-food restaurant franchise renowned for its dedication to exceptional customer service, innovative food offerings, and strong community values. Known for its emphasis on hospitality and quality, Chick-fil-A operates numerous restaurant locations primarily in the United States, where the company has built a reputation for creating positive dining experiences. The franchise values an environment where both team members and customers feel appreciated, supported, and motivated. Being a part of Chick-fil-A means embracing a culture that prioritizes servant leadership, integrity, and a commitment to operational excellence.
The Assistant General Manager role at Chick-fil-A is a pivotal leadership posi... Show More
The Assistant General Manager role at Chick-fil-A is a pivotal leadership posi... Show More
Job Requirements
- High school diploma or equivalent
- Reliable transportation
- Ability to work effectively in a fast-paced environment
- Strong interpersonal and communication skills
- Commitment to superior customer service
- Ability to manage team member behavior and performance
- Teamwork and shared responsibility mindset
- Flexibility to work evenings, weekends, and holidays
- Previous supervisory or leadership experience preferred
- Willingness to learn and adapt quickly
Job Qualifications
- Smile
- Create and maintain eye contact
- Speak enthusiastically
- Make emotional connections with guests
- Reliable transportation
- Ability to work effectively in a fast-paced environment, multitask, and prioritize tasks to meet deadlines
- Strong people skills with a desire to serve team members
- Strong commitment to superior customer service
- Ability to manage team member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience in roles such as shift lead, crew lead, supervisor, team lead, restaurant manager, or assistant restaurant manager is preferred but not required
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Identify and resolve operational challenges by delegating tasks efficiently
- Translate Director team strategies into clear direction for team members
- Act as the primary problem solver for both guests and employees
- Contribute actively in leadership meetings and strategic discussions
- Develop and mentor current leaders while recognizing emerging talent
- Provide coaching on best practices, leadership skills, and effective problem-solving
- Oversee execution of the five critical success factors in your area of responsibility
- Ensure full compliance with all food safety and operational standards
- Communicate guest and team concerns promptly to the Director team
- Maintain a big-picture perspective while driving daily operational excellence
- Manage scheduling, conduct quarterly performance reviews, and deliver performance-based coaching
- Lead by example and uphold all Chick-fil-A policies and procedures
- Combine strategic thinking with hands-on leadership to build a culture of innovation and excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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