Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Macon, GA, operated by Hotel Management & Consulting, is a well-established player in the hospitality industry, known for providing extended-stay accommodations that combine comfort, convenience, and affordability. WoodSpring Suites caters to business travelers, families, and individuals needing long-term lodging solutions. The hotel prides itself on offering a clean, welcoming environment with essential amenities that meet the demands of today’s travelers. As part of a nationwide extended-stay hotel chain, WoodSpring Suites commits to maintaining high standards of service, guest satisfaction, and operational excellence.
Hotel Management & Consulting is currently seeking a dedicated and experienced Assistant General Ma... Show More
Hotel Management & Consulting is currently seeking a dedicated and experienced Assistant General Ma... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive problem-solving skills
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property
- build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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