Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
performance bonuses
Job Description
Managed by HHM Hotels, the Assistant General Manager position offers an exceptional opportunity to join a leading hospitality company known for its commitment to excellence, people-centric culture, and continuous growth. HHM Hotels operates a portfolio of properties that emphasize superior service, guest satisfaction, and operational efficiency. As part of a respected hotel management group, this role provides the candidate with an excellent platform to develop their career in the hotel industry with clear advancement pathways from Assistant General Manager to General Manager, and further into Area General Manager and Regional Director of Operations roles.
The Assistant General Manager ro... Show More
The Assistant General Manager ro... Show More
Job Requirements
- Associate or bachelor’s degree preferred
- Intermediate knowledge of overall hotel operations
- Ability to work varied schedules including holidays weekends and alternate shifts
- Physical ability to stand for extended periods walk push lift up to 25 pounds bend reach stoop kneel or crouch
Job Qualifications
- Associate or bachelor’s degree preferred
- Intermediate knowledge of overall hotel operations
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests
- Assist the GM in preparation of forecasts and reports and assist in the development implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
- Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction
- Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues business flow and associate performance
- Oversee the property accounting functions including but not limited to accounts payable and receivable house bank audits petty cash and tax
- Coordinate with the corporate accounting department to oversee payroll functions
- Oversee and ensure internal audit standards are met
- Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues
- Monitor and maintain the front office systems and equipment to ensure optimum performance
- Serve on the hotel’s safety committee
- Create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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