Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $64,500.00 - $74,500.00
Work Schedule
Standard Hours
Split Shifts
Benefits
no late nights
weekly pay
competitive hourly rates
Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
accident insurance
short term disability
Life insurance
401k Plans
Telehealth program
Paid vacation
Paid sick time
Paid holidays
Paid community volunteer time
Paid meal benefits
community engagement
professional growth
Advancement opportunities
Job Description
Snooze is a pioneering brunch restaurant that stands out as the original leaders in transforming breakfast into an extraordinary culinary experience. Rooted in innovation, the brand brings together culinary creativity, unmatched hospitality, and deep community passion. This commitment has propelled Snooze to not only shape the brunch culture but also to foster a workplace that celebrates authenticity, inclusivity, and bold ideas. Emphasizing responsibly sourced ingredients such as cage-free eggs and respect for animal welfare, Snooze ensures every dish served holds the highest standard without added hormones or antibiotics. Beyond the kitchen, Snooze’s impact extends by investing over $1 million in... Show More
Job Requirements
- Must be 21 years of age and authorized to work in the United States
- Able to work in a standing position for long periods of time (up to 10 hours)
- Must have the stamina to work 45 to 55 hours per week
- Must obtain food safety certifications and be up-to-date on all regulatory requirements
- Must be able to communicate and understand the predominant language(s) of the restaurant's trade area
- Experience with scheduling, payroll, inventory, and cost control systems
- Experience running both Front of House and Heart of House operations
- Able to manage Point of Sale system and basic cash handling
- Excellent interpersonal and team leadership skills
- Must comply with health, safety, labor, and food handling regulations
Job Qualifications
- At least 2 years of restaurant management experience
- Deep love for both Front of House and Heart of House operations
- Excellent basic math skills and ability to operate a Point of Sale system
- Experience conducting basic cash management
- Excellent communication skills with a passion for coaching and team development
- Agility in problem-solving and ability to thrive under pressure
- Food safety certifications and up-to-date knowledge of regulatory requirements
- Ability to communicate and understand the predominant language(s) of the restaurant's trade area
Job Duties
- Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations
- Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service
- Demonstrate expert knowledge of Snooze's recipes and Food & Beverage Doctrine, leading the team in consistent, accurate execution of all menu items across every shift
- Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze's standards for taste, presentation, and temperature
- Execute daily systems and checklists put in place to ensure recipe adherence and safety & sanitation including but not limited to Snooze's Tasting Buddy, Sanitation Checks, and Quality Checks
- Be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products
- Maintain comprehensive understanding of the Point of Sale (POS) system and how to administer discounts and comps
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures
- Resolve escalated Guest concerns quickly, kindly, and professionally
- Update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and verbal communication
- Manage the flow of service during shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers while keeping operational goals and objectives top of mind
- Monitor and evaluate Snoozer performance and lead in-the-moment coaching conversations as it relates to the Guest experience and food quality
- Open and close the restaurant following Snooze's "Open to Close" guidelines
- Conduct, monitor, and schedule hourly Snoozer training and support development of cross-training
- Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance
- Operate with a high level of integrity and leadership presence delivering on the Snooze Leadership Principles
- Support execution of local marketing initiatives, Snooze Catering and after-hours events on and offsite
- Partner with GM to implement local marketing, community engagement, and sales initiatives
- Drive Snooze's Impact initiatives by engaging Snoozers at all levels and leading the Change Maker program, fostering a culture of community involvement and sustainability through hands-on participation and advocacy
- Bring strong leadership to both Front of House and Heart of House operations with the ability to support across all areas of the restaurant
- Lead a schedule that splits your work week between FOH and HOH leadership shifts
- Partner with the General Manager to lead disciplinary actions, performance reviews, and strategic Snoozer development
- Assist the General Manager and Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, performance reviews and schedules
- Maintain Snooze standards in terms of employment, including interviewing, hiring, training, reviewing, evaluating and terminating based upon company policy
- Schedule labor by anticipating sales while ensuring all hourly Snooze are filled and labor cost objectives are met
- Play a pivotal role in recruiting, hiring, and onboarding top-tier talent, leading training initiatives, and contributing to high-level strategic planning to drive operational excellence and long-term growth
- Support the GM in overseeing daily financial operations, ensuring effective management of budgets and adherence to P&L targets across all shifts
- Analyze sales trends, control costs, and implement strategies to optimize profitability and reduce waste
- Assist with weekly payroll and accounts payable, ensuring accuracy and timely submission
- Supports in a General Manager capacity when GM is unavailable, stepping confidently into full operational ownership
- Coach Assistant Managers, Supervisors, Shift Leads and high-potential Snoozers to support development and career path
- Ensure compliance with health, safety, labor, and food handling regulations
- Help to create a fun, safe and rewarding work environment for all Snoozers
- Other tasks, duties, and responsibilities as assigned to meet Snooze's business and operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: