Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free health club membership
Casual work environment
Discount on in club retail items
Discount on vendor partner offerings
Opportunity for growth
Professional Development
Job Description
In-Shape Solutions, LLC is a distinguished fitness club franchise dedicated to providing an exceptional health and wellness experience to its members. With a widespread presence across various locations, the company prides itself on delivering a welcoming, safe, and engaging environment that encourages individuals to achieve their health and fitness goals. Known for its commitment to quality service, In-Shape Solutions combines cutting-edge fitness equipment, knowledgeable staff, and community-focused initiatives to foster an environment that supports physical and mental well-being for all its members.
The Assistant General Manager (AGM) at In-Shape Solutions plays a critical leadership role within the club, especi... Show More
The Assistant General Manager (AGM) at In-Shape Solutions plays a critical leadership role within the club, especi... Show More
Job Requirements
- High school diploma or GED required
- 1-2 years management experience highly desired
- knowledge and understanding of fitness including equipment, personal training, and group fitness
- strong service orientation and desire to deliver outstanding member experience
- strong oral and written communication skills
- ability to work professionally with people at all levels
- work quality must be accurate, timely, and follow company policies
- excellent task completion and follow-through skills
- professionalism and cooperation
- ability to travel occasionally
- willingness to work flexible shifts including evenings, weekends, and holidays
- bilingual skills a plus
- CPR/AED certification required within first 30 days
- alcohol/food certification as required
- attend and participate in required meetings and trainings
Job Qualifications
- High school diploma or GED required
- 1-2 years management experience highly desired
- desired knowledge, experience, and understanding of fitness including equipment, personal training, and group fitness
- strong service orientation
- strong oral and written communication skills
- ability to work professionally and effectively with people at all levels
- highly accurate and timely work quality
- excellent task completion and follow-through skills
- professionalism and cooperation
- ability to travel occasionally
- willingness to work flexible shifts
- bilingual skills a plus
- CPR/AED certification required within first 30 days
- alcohol/food certification as required
- attendance and participation in required meetings and trainings
Job Duties
- Achieve daily, weekly, and monthly lead conversion rates and new member retention goals for their club
- manages retail inventory to attain goals and profitability
- teaches suggestive selling techniques and monitor sales achievements
- partners with General Manager and/or Area Manager to support membership sales growth
- works with Welcome Desk Team to ensure they have all necessary tools and resources
- works closely with the General Manager and/or Area Manager to manage club financial performance
- assists in running a club that delivers on a welcoming, engaging, intuitive, and motivating experience
- maintains a safe, clean, well maintained club utilizing company tools and resources
- proactively interacts with members to gather feedback
- works alongside Club Technician and Club Custodial Team to complete tasks
- sets example for how team members make every member's day better
- leads by example by working alongside team to complete tasks
- works with Team Leads and General Manager on Human Resources and Payroll related paperwork
- manages supplies inventory to ensure proper stock levels
- follows up on team member or member injury/accident incidents
- regularly walk-throughs of all areas of the club
- reviews Listen 360 and other club social media results
- inspects equipment daily for preventative maintenance or repairs
- trains staff on operational functions of the club
- understands complete operation of all departments
- provides leadership and direction to club staff
- assists in recruiting, selecting, training, and evaluating staff
- provides coaching or corrective action as needed
- participates in performance review process
- resolves member concerns/problems
- analyzes and follows company policies
- maintains a flexible and positive attitude
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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