Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $21.25
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Flexible Schedule
Career advancement opportunities
Professional Development
Paid Time Off
Health Insurance
Employee Discounts
Retirement Plan
Job Description
The hiring establishment is a dynamic and well-structured organization within the hospitality industry, dedicated to delivering an exceptional guest experience while maintaining operational excellence. Known for its commitment to professionalism and quality service, this company operates a full-service property where front office, housekeeping, and maintenance departments play a vital role in ensuring guest satisfaction and operational efficiency. Maintaining high standards of honesty and trustworthiness, the company requires all associates to pass stringent security clearances due to the access provided to guestrooms and property areas. This emphasized trust is a core component that supports both the safety of guests and the... Show More
Job Requirements
- Must pass appropriate security clearance per company policy
- Two years experience supervising at least eight associates
- Ability to perform major life activities including standing, lifting, bending, learning, reading, concentrating, thinking and communicating
- Must be able to push or pull 60 pounds and lift or carry 30 pounds
- Must be able to stand for eight hours, bend, stretch and reach
- Must be able to see and hear
- Must be able to speak and read English
- Professionalism, honesty and trustworthiness at all times
- Flexibility regarding work schedule including weekends, holidays and on-call availability
Job Qualifications
- Two years experience supervising at least eight associates
- Knowledge of supervisory skills including interviewing, hiring, training, coaching, documenting and motivating
- Familiarity with property management systems
- Understanding of accounting practices as delegated
- Knowledge of all functions, procedures and policies of supervised departments
- Awareness of local area shopping, dining, entertainment and travel directions
- Ability to check daily hotel operations and be up to date on changes and new procedures
- Understanding of property, staff, services, hours of operation, room types, locations, rates and discounts
- Computer literacy to operate property management system including posting charges, computing bills, collecting payments and making change
- Strong communication skills
- Ability to train and develop associates through meetings and logs
- Capability to analyze work for accuracy of self and others
- Multi-tasking and maintaining guest service centricity
- Professionalism and trustworthiness
Job Duties
- Maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals
- Promote positive morale and friendly attitudes
- Complete administrative duties in a timely manner including schedules, payroll, inventories, orders, production controls
- Work within budgeted guidelines for maximum revenues and within labor models
- Maintain safety and security practices and have thorough knowledge of emergency procedures
- Ensure guests are provided with the highest quality product and service
- Communicate and document using internal means such as logs, bibles, innovations, email
- Maintain certification from a brand approved responsible vendor training program
- Perform other duties as assigned that the associate is capable of performing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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