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LBA Hospitality

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $21.25
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses

Job Description

The hiring establishment is a well-established hotel known for providing exceptional guest experiences through dedicated service and operational excellence. This hotel operates in the hospitality industry, focusing on delivering high standards in guest services, accommodation, and facility maintenance to ensure customer satisfaction and loyalty. The company is committed to maintaining a professional work environment characterized by trust, honesty, and teamwork. With roles spanning Front Office, Housekeeping, and Maintenance departments, it fosters a collaborative culture aimed at seamless operations and guest-centric services.

The role available is a supervisory position responsible for the day-to-day operations of the Front Office, Housekeeping, and Maint... Show More

Job Requirements

  • Must pass security clearance per company policy
  • Ability to stand for eight hours and perform physical activities such as lifting up to 60 pounds and carrying 30 pounds
  • Ability to speak and read English
  • Display professionalism, honesty and trustworthiness
  • Must be available for flexible work schedules, including weekends, holidays, and on-call duties
  • Must have knowledge of emergency procedures and maintain safety standards
  • Ability to perform major life activities including walking, bending, stretching and communicating

Job Qualifications

  • Two years experience supervising at least eight associates
  • Knowledge of property management systems
  • Understanding of accounting practices as delegated
  • Strong supervisory skills including interviewing, hiring, training, coaching, documenting, and motivating
  • Ability to analyze work for accuracy
  • Computer literate with ability to operate billing and payment systems
  • Effective communication skills with guests, department heads, and associates
  • Ability to solve guest issues with professionalism
  • Experience in marketing and promoting services
  • Familiarity with daily hotel operations, property layout, and services offered

Job Duties

  • Maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals
  • Promote positive morale and friendly attitudes
  • Complete administrative duties in a timely manner including schedules, payroll, inventories, and production controls
  • Work within budgeted guidelines for maximum revenues and labor models
  • Maintain safety and security practices with knowledge of emergency procedures
  • Ensure guests receive the highest quality product and service
  • Communicate and document using internal means such as logs, bibles, Innovations, and email

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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