Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Augusta, GA is a renowned extended stay hotel brand that provides comfortable, affordable lodging options tailored to long-term travelers, business professionals, and families seeking a home-like experience away from home. Operated under the aegis of Hotel Management & Consulting, Inc., WoodSpring Suites is part of a larger network of hospitality establishments committed to delivering quality service, exceptional guest experiences, and a welcoming environment. The brand prides itself on blending the convenience of suite-style accommodations with amenities designed to meet the evolving needs of its diverse clientele.
Hotel Management & Consulting, Inc. is currently seeking a motivated an... Show More
Hotel Management & Consulting, Inc. is currently seeking a motivated an... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to lift, push, or pull up to 20 lbs regularly and occasionally up to 50 lbs
- Effective communication skills
- Ability to work flexible hours including covering shifts
- Must comply with company policies including being drug free
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed
- Complete daily laundry duties and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures
- Ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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