Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Augusta, GA is part of a well-respected chain of extended-stay hotels known for offering comfortable, affordable accommodations with essential amenities suited for business travelers, extended stay guests, and families. The hotel is operated under the umbrella of Hotel Management & Consulting, Inc., a company specializing in hospitality management and consulting, dedicated to providing top-tier guest experiences while fostering a supportive and inclusive work environment. WoodSpring Suites prides itself on maintaining high standards of cleanliness, friendly service, and operational efficiency. The Augusta location welcomes guests with a warm, professional atmosphere designed to make extended stays as pleasant and... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Must be willing to work flexible hours including weekends and holidays
- Ability to work in a fast-paced environment
- High school diploma or equivalent
- Experience in hospitality industry preferred
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with general manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure hotel is guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist general manager in room inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within local community to promote property and build relationships
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts when necessary
- Follow property emergency procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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