Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities

Job Description

WoodSpring Suites in Cherry Hill, NJ is part of a well-established hospitality brand known for providing extended stay accommodations with a focus on comfort, convenience, and affordability. The hotel is managed by Hotel Management & Consulting, Inc., a company that specializes in delivering professional hotel management services designed to optimize operational efficiency and guest satisfaction. WoodSpring Suites offers guests a unique experience where they can enjoy home-like amenities with hotel services, catering especially to long-term travelers, business visitors, and families seeking budget-friendly lodging solutions.

The company prides itself on a performance-driven culture balanced with respect for personal life, fostering a... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for extended periods
  • ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
  • strong organizational skills
  • excellent communication skills

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational skills
  • effective oral and written communication skills
  • proactive in solving problems
  • good time management and problem-solving abilities

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns swiftly
  • monitor and follow up on guest feedback
  • sell amenities
  • ensure guest and property security
  • assign rooms to housekeeping and assist GM in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping and laundry duties as needed
  • cover employee shifts to ensure continuity
  • follow property emergency procedures and ensure security
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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