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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth

Job Description

WoodSpring Suites in South Plainfield, NJ, is part of a well-recognized extended stay hotel brand known for offering comfortable and affordable accommodations designed to meet the needs of business travelers, families, and individuals seeking longer-term lodging options. Operated under the management umbrella of Hotel Management & Consulting, Inc., WoodSpring Suites combines a commitment to hospitality with a focus on providing guests a home-like environment featuring all the essential amenities needed for a pleasant and productive stay. The property emphasizes exceptional guest service, operational excellence, and a strong team-based culture to maintain its reputation as a preferred lodging choice in the... Show More

Job Requirements

  • Minimum of 1 year relevant experience in hotel leadership
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to regularly lift, push, or pull up to 20 pounds and occasionally up to 50 pounds
  • Willingness to work flexible hours including covering shifts
  • Commitment to maintaining a drug-free workplace

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure hotel is guest ready by maintaining cleanliness standards and addressing guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms for housekeeping and aid in inspecting rooms
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network locally to promote property
  • Lead in-house guest sales and marketing initiatives
  • Assist with housekeeping and laundry duties as needed
  • Cover employee shifts to ensure operational continuity
  • Know and follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location