Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
LivAway Suites in Surprise, AZ, is a distinguished hospitality establishment committed to delivering exceptional guest experiences through dedicated service and a welcoming atmosphere. As part of the Hotel Management & Consulting, Inc. family, LivAway Suites embodies a culture of performance balanced with respect for employees' personal lives, fostering an environment that values equal opportunity and advancement through merit. The company operates with a focused, small team of hospitality professionals driven by a passion for excellence and a collaborative spirit.
The role of Assistant General Manager at LivAway Suites is a dynamic leadership position designed for an energetic and experienced hospitality... Show More
The role of Assistant General Manager at LivAway Suites is a dynamic leadership position designed for an energetic and experienced hospitality... Show More
Job Requirements
- Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- previous hotel management or assistant management experience preferred
- high school diploma or equivalent
- must be able to work flexible hours including weekends and holidays
- commitment to providing excellent guest service
- strong interpersonal skills
- ability to work within a team environment
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational skills
- time management skills
- problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness
- swiftly address guest concerns
- monitor and follow up on guest feedback
- suggest and sell amenities
- ensure guest and property security
- assign rooms to housekeeping and assist General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property
- build relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping and laundry duties as needed
- cover employee shifts to ensure operational continuity
- know and follow property emergency procedures
- ensure security needs of property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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