Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites in Baton Rouge, LA is a reputable extended-stay hotel known for its comfortable accommodations and commitment to quality guest experiences. As a part of WoodSpring Suites, which prides itself on providing clean, affordable lodging with a focus on customer satisfaction, the Baton Rouge location operates with a dedicated team of hospitality professionals aimed at exceeding guest expectations through exceptional service and maintaining high operational standards. The hotel is known for balancing the needs of business and leisure travelers, offering amenities designed to make extended stays convenient and pleasant. The team culture is centered on performance, respect for work-life... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Relevant experience in hotel leadership roles
- Ability to manage multiple tasks simultaneously
- Strong communication and interpersonal skills
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to lead and motivate a team
- High school diploma or equivalent
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs, and receipts
- Maintain high standards of cleanliness and address guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms for housekeeping and assist in inspecting rooms
- Manage inventory and check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping duties, laundry, and public spaces as needed
- Cover employee shifts to ensure operational continuity
- Follow property emergency procedures and ensure security
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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