Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
WoodSpring Suites in Tamarac, FL, a part of Hotel Management & Consulting, Inc., offers an inviting and professional environment dedicated to providing excellent extended-stay accommodations. WoodSpring Suites is known for its commitment to guest satisfaction and operational excellence in the hospitality industry, serving travelers who seek comfort, convenience, and value. This location is part of a nationally recognized chain that prides itself on offering affordable, pet-friendly, fully equipped suites that cater to long-term guests, professionals in transition, or families needing home-like environments during their travels. The culture at WoodSpring Suites emphasizes respect for personal life while demanding high performance and... Show More
Job Requirements
- Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive problem solving
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational skills
- time management skills
- problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property
- build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- cover employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures
- ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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