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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access

Job Description

WoodSpring Suites in Gainesville, FL, is part of a nationally recognized extended stay hotel brand known for providing affordable, comfortable, and convenient lodging options. The hotel is tailored to meet the needs of business and leisure travelers seeking quality accommodations with an emphasis on simplicity and value. Operated under the umbrella of Hotel Management & Consulting, Inc., the property is committed to delivering exceptional service while fostering a positive and dynamic workplace culture. Hotel Management & Consulting, Inc. is dedicated to nurturing an environment where employees are valued, and professional growth is encouraged across its operations. Specializing in hospitality management,... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to housekeeping and assist General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping and daily completion of laundry duties and public space needs
  • cover employee shifts as needed
  • know and follow property emergency procedures
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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