Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities
Job Description
WoodSpring Suites in Billings, MT, is part of a nationwide network of extended-stay hotels known for providing affordable, quality lodging with flexible terms. Operated by Hotel Management & Consulting, Inc., WoodSpring Suites caters to guests seeking both short-term and long-term accommodations while emphasizing comfort, convenience, and excellent customer service. The brand's philosophy centers on delivering an efficient and friendly guest experience, supported by a team of dedicated hospitality professionals who uphold high standards of cleanliness, safety, and guest satisfaction.
Hotel Management & Consulting is actively seeking an experienced and dynamic Assistant General Manager to join their team at the Billi... Show More
Hotel Management & Consulting is actively seeking an experienced and dynamic Assistant General Manager to join their team at the Billi... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- Experience in hospitality or hotel management
- High school diploma or equivalent
- Willingness to work flexible hours
- Good interpersonal skills
- Ability to handle multiple priorities
- Knowledge of hotel property management systems beneficial
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure outstanding team results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure hotel is 'Guest Ready' by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist General Manager in inspecting rooms
- Manage inventory and check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts for operational continuity
- Know and follow property emergency procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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