Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Wilmington, DE is a reputable extended-stay hotel brand known for offering comfortable and affordable accommodations tailored to meet the needs of business travelers, families, and long-term guests. As part of the hospitality industry, WoodSpring Suites emphasizes creating welcoming environments with convenient amenities and exceptional service. Operating under the management of Hotel Management & Consulting, the Wilmington location is committed to delivering quality guest experiences and maintaining high standards within the lodging sector. The company embraces a performance-based culture that values hard work balanced with respect for personal life and promotes merit-based advancement opportunities supporting career growth for... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Physical ability to perform kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs
- Authorization to work in the US
- Willingness to comply with drug-free workplace policy
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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