Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites in Cherry Hill, NJ, operated by Hotel Management & Consulting, Inc., offers a welcoming and professional environment dedicated to providing exceptional hospitality services. This company specializes in extended stay hotel accommodations, thoughtfully designed to meet the needs of both business and leisure travelers seeking comfort, convenience, and value. With a focus on delivering a seamless guest experience, WoodSpring Suites prioritizes cleanliness, safety, and a friendly atmosphere, ensuring that guests feel at home during their stay.
The organization fosters a performance-driven culture balanced with respect for employees' personal lives, promoting equal opportunities and career advancement based o... Show More
The organization fosters a performance-driven culture balanced with respect for employees' personal lives, promoting equal opportunities and career advancement based o... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, twisting for long periods
- ability to lift, push, pull up to 20lbs regularly and up to 50lbs occasionally
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive problem-solving mindset
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping, laundry duties, and public space needs
- cover employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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