Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) plan with Company Match
short-term disability
long-term disability
Flexible vacation time
Paid parental leave
paid bereavement leave
Monthly Cell Phone Stipend
Accrued Paid Sick Leave
Job Description
SSA Group at Lion Country Safari is a renowned company specializing in partnering with zoos, aquariums, museums, and other cultural attractions to enhance their dining, retail, admissions, and overall guest experience. With a rich history spanning 50 years, SSA Group has established itself as a leader in the cultural attraction industry, focusing on increasing revenue opportunities, sustainability, inclusivity, and innovation. The company prides itself on its family-oriented approach, treating partners and their communities with dedication and care. SSA Group customizes best practices to meet the unique needs of each partner, striving to elevate standards continuously and support the missions of... Show More
Job Requirements
- Strong interpersonal and communication skills
- Proven leadership skills with an understanding of team building and development
- Exceptional problem solving and decision making skills
- Demonstrates financial management, merchandising, analytical, planning and leadership skills
- Demonstrates ability to remain flexible in a fast-paced environment
- Basic computer knowledge and skill level
- Physical ability to stand for extended periods and handle boxes weighing up to 35lbs
- Ability to work varied hours including nights, weekends and holidays as needed
- Minimum three years of operations management experience
- ServSafe or Food Handling certification preferred
- Must be 18 years or older
Job Qualifications
- Strong interpersonal and communication skills
- Proven leadership skills with team building and development experience
- Exceptional problem solving and decision making abilities
- Financial management, merchandising, analytical, planning, and leadership skills
- Ability to remain flexible in a fast-paced environment
- Computer proficiency for basic office functions
- Physical ability to stand for extended periods and handle heavy boxes
- Ability to work varied hours including nights, weekends, and holidays
- Three years of operations management experience
- ServSafe or Food Handling certification is a plus
- Open to all education backgrounds
- Must be 18 or older
Job Duties
- Coach, supervise, direct department managers to meet operational needs
- Schedule management personnel as necessary
- Develop training standards for alcohol service, customer service, safety, and harassment
- Collaborate with Executive Chef, Retail Operations Manager, and Buyer to track and budget inventory and cost of goods
- Maintain professional communication and support client relationships
- Support General Manager in oversight of all departments, including coaching and documentation
- Ensure compliance with local, state, and federal laws
- Maintain clean, safe, and organized work environment
- Forecast weekly sales and maintain monthly sales analysis
- Manage payroll and controllable profit within budget guidelines
- Strategize to achieve sales, per capita, and controllable budget goals
- Minimize controllable costs and identify revenue opportunities
- Perform SSA EXTRA Guest Service steps to ensure memorable experiences
- Oversee operational systems, processes, and policies
- Ensure compliance with health and safety regulations
- Determine daily operation levels based on external factors
- Support monthly safe audit
- Coordinate with facility personnel for operational needs
- Develop new operational initiatives
- Assist with construction or renovation plans
- Audit Worker Compensation Compliance
- Promote inclusive and supportive unit culture
- Manage unit publications
- Lead sustainability and conservation efforts
- Drive community engagement and giving back initiatives
- Perform other tasks as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: