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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Wesley Chapel, FL, is part of a leading extended-stay hotel brand recognized for providing comfortable, affordable lodging to travelers, families, and business guests. Operated by Hotel Management & Consulting, Inc., the property follows a strong performance-based culture that values hard work, dedication, and mutual respect balancing professional and personal life. The company prides itself on offering equal employment opportunities and merit-based advancement within a close-knit team of hospitality professionals committed to delivering stellar guest experiences and operational excellence.

The Assistant General Manager role at WoodSpring Suites is an exciting leadership opportunity tailored for a dynamic, experienced hospitality... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year experience in hotel leadership including front desk and back-of-house operations
  • Ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
  • Proficient computer skills
  • Strong team building capabilities
  • Excellent organizational, time management, and problem-solving skills
  • Effective communication skills
  • Willingness to work flexible hours
  • Ability to cover shifts as needed

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational skills
  • Excellent time management abilities
  • Problem-solving skills
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support and guidance to ensure outstanding team results
  • Post checks in the property management system
  • Complete weekly labor tracker
  • Manage payment due reports
  • Post paid outs and receipts
  • Ensure hotel is guest ready by maintaining cleanliness and addressing concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms for housekeeping and assist General Manager in inspections
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote property
  • Build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives
  • Assist housekeeping and laundry duties as needed
  • Cover employee shifts as needed
  • Know and follow property emergency procedures
  • Ensure security needs of property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location