Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
LivAway Suites in Scarborough, ME, is a renowned hospitality establishment under the management of Hotel Management & Consulting, Inc., known for delivering exceptional accommodations and unparalleled guest experiences. This vibrant hotel combines comfort with convenience, catering to business travelers, vacationers, and families looking for a welcoming stay in the coastal region of Maine. The management company prides itself on fostering a professional yet supportive workplace culture that empowers its team members and promotes operational excellence throughout its properties. LivAway Suites exemplifies a high standard of hospitality, driven by a dedicated team committed to exceeding guest expectations and maintaining a welcoming... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- ability to train and guide staff
- excellent organizational, time management, and problem-solving skills
- effective oral and written communication skills
- ability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs
- ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- availability to cover shifts and work flexible hours
- knowledge of property emergency procedures
- strong interpersonal skills for building relationships with vendors and guests
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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