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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

LivAway Suites in Smyrna, Tennessee, is a growing hospitality establishment operated under the guidance of Hotel Management & Consulting, Inc. The hotel prides itself on offering a welcoming atmosphere and excellent service to travelers within the region. The company specializes in hotel management and consulting, focusing on delivering outstanding guest experiences through efficient operations and dedicated teams. LivAway Suites embodies a culture of respect, merit-based advancement, and a balanced work-life environment, making it an appealing destination for professionals passionate about hospitality management.

The role of Assistant General Manager at LivAway Suites is a pivotal leadership position designed to suppor... Show More

Job Requirements

  • Minimum of 1 year experience in hotel leadership
  • proficiency in computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for extended periods
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 year experience in hotel leadership, including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • provide hands-on support to ensure team achieves outstanding results
  • post checks in PMS and complete weekly labor tracker
  • manage payment due reports, postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high cleanliness standards and addressing guest concerns
  • monitor and follow up on guest feedback
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and assist General Manager in room inspections
  • manage inventory and check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping and daily laundry and public space duties as needed
  • cover employee shifts as necessary
  • know and follow property emergency procedures
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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