Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities
Job Description
WoodSpring Suites in Louisville, IN, is a part of the extended-stay hotel industry, providing comfortable, convenient, and affordable lodging options for guests traveling for business, relocation, or extended vacations. As a reputable brand, WoodSpring Suites offers essential amenities and services designed to make stays as hassle-free and pleasant as possible. Emphasizing affordability without sacrificing quality, this hotel chain is popular among travelers seeking a home-away-from-home experience. The Louisville location functions within this trusted hospitality framework, ensuring guests receive warm, personalized service combined with reliable accommodations.
Hotel Management & Consulting, Inc. is currently looking for a motivated and experienced Assistant Ge... Show More
Hotel Management & Consulting, Inc. is currently looking for a motivated and experienced Assistant Ge... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- strong communication and interpersonal skills
- proficiency with property management systems
- ability to work flexible shifts
- willingness to cover employee shifts as needed
- commitment to a drug-free workplace
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and lead staff huddles
- provide hands-on support to ensure outstanding team results
- post checks in PMS and complete weekly labor tracker
- manage payment due reports, postpaid outs, and receipts
- ensure the hotel is always Guest Ready by maintaining cleanliness and swiftly addressing guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to housekeeping and assist General Manager in inspecting rooms
- manage inventory and check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives
- assist with housekeeping and daily laundry duties
- cover employee shifts as needed
- know and follow property emergency procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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