Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Mission, KS, part of Hotel Management & Consulting, Inc., is a reputable player in the extended-stay hotel sector, dedicated to offering comfortable, affordable accommodations with exceptional customer service. Nestled in the heart of Mission, our property caters to business travelers, families, and long-term guests who seek consistency, convenience, and quality during their stays. WoodSpring Suites is known for its welcoming atmosphere, modern amenities, and commitment to guest satisfaction, making it a favored choice in the hospitality industry. Our mission is to provide a home-like environment with the efficiency of a hotel, ensuring guests find a seamless blend... Show More
Job Requirements
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficiency in computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
Job Qualifications
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- train and provide guidance to staff
- discuss staff performance discrepancies and training needs with general manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in property management system
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and assist general manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- be flexible for covering employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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