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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities

Job Description

LivAway Suites in Smyrna, TN, operated by Hotel Management and Consulting, Inc., is a distinguished hospitality establishment committed to providing exceptional lodging experiences. As a boutique hotel, LivAway Suites emphasizes guest satisfaction, comfort, and personalized service in a welcoming environment. The company has fostered a culture focused on performance, respect for personal well-being, and professional growth. Known for its efficient operational team comprised of dedicated hospitality professionals, LivAway Suites values teamwork, leadership, and a customer-centric approach to hotel management. The organization promotes merit-based advancement and ensures equal employment opportunities for all staff members. This commitment to excellence and inclusiveness defines... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership
  • Knowledge of front desk and back-of-house operations
  • Ability to operate property management systems and financial tracking tools
  • Strong leadership and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns promptly
  • Monitor and follow up on guest feedback and concerns
  • Assign rooms to be cleaned by housekeeping and assist General Manager in room inspections
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping duties and public space needs as required
  • Cover employee shifts as needed
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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