Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
As the Assistant General Manager, you will be responsible for training and guiding the hotel staff, managing financial operations such as posting checks and labor tracking, addressing guest relations including handling feedback and maintaining security, overseeing housekeeping assignments and inspections, managing vendor relationships, leading sales and marketing initiatives within the local community, and supporting operational continuity by being flexible with shift coverage and emergency procedures. Your leadership will be essential in driving guest satisfaction, operational efficiency, and business growth at the Meridian location.
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, or pull up to 20 pounds regularly and occasionally up to 50 pounds
- Proficient computer skills
- Strong team building and communication skills
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Good time management abilities
- Effective problem-solving skills
- Strong oral and written communication
- Proactive approach to solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping duties and public space needs as required
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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