Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Meridian, ID, is part of a renowned brand specializing in extended stay hotel accommodations, providing guests with a comfortable and home-like environment. As a growing presence in the hospitality industry, WoodSpring Suites combines affordable lodging with essential amenities to meet the needs of business travelers, families, and individuals seeking long-term stays. Our property reflects a commitment to quality service, cleanliness, and guest satisfaction, driven by a dedicated team of hospitality professionals. Located in Meridian, a vibrant city known for its community spirit and economic growth, WoodSpring Suites offers both guests and employees access to a dynamic and... Show More
Job Requirements
- Minimum high school diploma or equivalent
- minimum of 1 year experience in hotel leadership
- proficiency in computer systems relevant to hotel operations
- ability to work flexible hours and cover shifts as needed
- ability to communicate effectively with team members and guests
- physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, pull up to 20 pounds regularly and occasionally up to 50 pounds
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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